FAQs
Welcome to our Frequently Asked Questions page! We are delighted that you have taken the time to visit our website and learn more about us. Our organization is dedicated to inspiring creativity, kindness, and a love for nature and wildlife. We are building a community of like-minded individuals who share our passion, and we would be thrilled to have you join us on our journey. Our FAQs page has been created to provide you with all the information you need to get started. So please take a moment to explore, and if you have any further questions, please don't hesitate to reach out. We're here to help!
COMPANY RELATED QUESTIONS
Tell us about Mila Inspired
Welcome to Mila Inspired, where we offer a variety of products that inspire and delight our customers. Our online store features a unique selection of clothing, home décor, mugs, and greeting cards that reflect our passion for creativity and excellence. At Mila Inspired, we believe in providing our customers with products that are not only beautiful, but also meaningful and inspiring. We take pride in the quality and originality of our products, and we are committed to ensuring that every customer has an enjoyable and memorable shopping experience with us. We believe that everyone deserves to express their individuality and showcase their personal style, and we're here to help you do just that. So take a look around, find something that inspires you, and let Mila Inspired help you create a space that's uniquely yours.
When was Mila Inspired Established?
Mila Inspired, formerly known as Ele Footprints LLC, is a company that was born out of a deep passion for wildlife and nature, and a desire to celebrate the beauty of introverts and life itself. From the moment of our founding on May 31, 2019, we have been committed to offering high-quality products that inspire creativity and kindness, while providing our customers with a shopping experience that reflects our values and passions. As we reflect on our journey so far, we are filled with pride for all that we have accomplished and excited for what the future holds. At Mila Inspired, we believe that inspiration can come from anywhere, and we are dedicated to sharing that inspiration with our customers in everything we do.
Where is Mila Inspired Located?
We are located in Melissa, Texas, which is northeast of Dallas in Collin County.
Does Mila Inspired have a Physical Store?
Mila Inspired only operates online. We do not have a physical brick-and-mortar location for customers.
How can I contact Mila Inspired?
The best way to contact us is through email at hello@milainspired.com. We do our best to respond to emails within 24 hours. Keep in mind that all social media messages may not be received, so please email us if you have any questions or concerns.
What are your Business Hours?
Our regular business hours are Monday – Friday: 7:00 AM – 5:00 PM CST.
What is next for Mila Inspired?
At Mila Inspired, we are incredibly excited about the future and the opportunities that lie ahead! Our goal is to continue to grow our business and improve our model by seeking out even more creative and inspiring products that our customers will love. We are committed to creating a shopping experience that is truly unique and unforgettable, and we are always looking for new and innovative ways to connect with our customers and build our community. We believe that the future is bright and full of endless possibilities, and we are eager to explore all that it has to offer. So join us on this journey and let Mila Inspired inspire you to new heights of creativity and self-expression!
SHOPPING AND DISCOUNT QUESTIONS
Can I use PayPal or Other Forms of Payment?
Yes, Mila Inspired accepts PayPal, Amazon Pay, Apply Pay, Google Pay, credit and debit card payments.
Can I Send my Order to Someone Else as a Gift?
Do you want to send your order to someone else as a gift? No problem! At Mila Inspired, we offer gift wrapping and greeting cards for purchase to help make your gift even more special. While not all of our products are eligible for gift wrapping, we are always happy to answer any questions you may have about your order and gifting options. It's always a good idea to contact us early on if you have any special requests or if you need your gift to arrive by a certain date. Just send us an email at hello@milainspired.com, and we'll be happy to help you make your gift-giving experience a success!
Can I Purchase Gift Cards?
Welcome to Mila Inspired! We're thrilled to hear that you're interested in purchasing gift cards from our store. We offer electronic gift cards for sale that can be easily gifted to your loved ones. Upon purchase, all gift card details will be emailed to you so that you can forward it to the recipient. To purchase a gift card from our wide range of elephant-inspired products, please visit our Gift Cards section. Thank you for considering Mila Inspired for your gifting needs!
How do I make an Order using my Gift Card?
How can I buy a gift card from your store? Mila Inspired Gift cards are available for purchase from the main menu or using this link https://milainspired.com/collections/elephant-gift-cards. We issue electronic gift cards to avoid lost or stolen cards. We are not responsible for lost or stolen gift certificates.
Can I use my gift card on other purchases outside of your elephant shop? Mila Inspired Gift cards are only valid on our website https://milainspired.com/
Can I purchase any of the products on your website with my gift card? All available products can be purchased with your gift card on https://milainspired.com/.
Can I redeem my gift card for cash? Gift cards are not redeemable for cash and cannot be returned for a cash refund. Returned items that were purchased with a gift card will be awarded store credit. Gift cards, once entered, will be automatically applied to your next order(s).
What happens if my order is not the exact amount on the gift card? If an order exceeds the amount of the gift card, the balance of the order must be paid with a credit card, debit card, or any other form of payment offered on https://milainspired.com/. Any unused balance will be placed in your account and may be applied on your next purchase.
Does my gift card expire? No, there is no expiration date for your gift card.
CUSTOMER ACCOUNT AND REWARDS QUESTIONS
How do I open a customer account?
Visit https://milainspired.com/ and navigate to the bottom right corner of your screen. Click on the “Ele Rewards” button with the gift icon. Click “Join now” to open an account or sign in if you already have an account. We will monitor your purchases and keep a record of your points. Alternatively, you can click here to sign up.
What are my rewards points worth?
When you join our rewards program, you will receive 5 points for every $1.00 you spend. When it comes to redeeming your points, 100 points = $1.00. You can use your points towards your purchases.
Do I get points if I refer a friend?
Yes, simply click on the referral link to earn your points so that we can track your referrals. When you refer a friend and they make a purchase with us, both you and your friend will receive a $5.00 coupon.
Read more about customer accounts on our blog.
Thank you! 😊
